Why should i go with Gravitex for Lean Six Sigma Green Belt Certification program ?

Gravitex Six Sigma Certification is Internationally recognised and is aligned with ASQ & IASSC BOK (Book Of Knowledge ). This training gives you 100% practical approach along with case studies and simulation projects. Training is delivered by seasoned industry experts in interactive mode.

Can i directly go for the Green Belt without doing Yellow Belt?

Yes, One can go for the Green Belt directly as Yellow Belt is not a pre-requisite to obtain a Green Belt Certification.

Will i get the recordings of the classes?

Yes! All your classes would be auto recorded and will have lifetime access in LMS (Learning Management System)

Why is the Six Sigma Green Belt course necessary for Career Growth?

The Six Sigma Green Belt in Delhi certification comes for professionals wanting to add value to an organization’s growth by streamlining processes and reducing dependency on internal teams.

What criteria should one follow for the Six Sigma Green Belt Certification Course?

Six Sigma is a business improvement methodology that does not require a degree to implement, though some level of training is often recommended.

What is Lean Six Sigma Green Belt training?

The Lean Six Sigma Green Belt training is a program that gives you knowledge of all the Six Sigma tools and techniques under the Green Belt level, as per the International Association for Six Sigma Certification (IASSC).

How does a Green Belt certification help me?

The intense competition in the markets require organizations to ensure that their processes are optimized and are there is maximum gain with minimum wastage. Six Sigma is a meticulous, planned approach of interventions and problem resolution that helps identify such processes that are not performing as required and suggests improvements for the same. Six Sigma Green Belts are important members of the Six Sigma team as they assist in monitoring and evaluating work progress and process enhancements. The Lean Six Sigma Green Belt Certification is a reflection of the holder’s grasp of the Six Sigma concepts and ability to apply the same for organizational benefit.

Best Customer Relationship Management Certificate

Name: Gravitex Genesys
Telephone: +91 9717813862
Price range: $$
Rating: 5.0

India's Promiment Professional Skills Development Training Provider

5.0

4.7

5.0

Our Job Assistnace Program Stats

40-45%

Minimum Salary Hike

70-85%

Average Salary Hike

160+%

Maximum salary Hike

Access The Best Jobs In The Industry

What You Get In This 1 Program

Interactive live sessions with limited batch size

Practical Approach based on real time projects

100% Job assistance program

1 Year training pass with repetitive class facility

Life time E-Learing portal acess with abandon course content

Project Support to get more hands on experience

Customer Relationship Management (CRM)

Customer Relationship Management (CRM) is the backbone of modern business success, enabling organizations to build long-lasting relationships, streamline sales, and personalize customer experiences. The CRM Certification Course by Gravitex Genesys equips you with comprehensive knowledge of CRM platforms, customer lifecycle management, sales pipeline tracking, marketing automation, and service support strategies.

Whether you’re a sales executive, marketing professional, customer support manager, or entrepreneur, this course provides hands-on training in leading CRM tools like Salesforce, Zoho CRM, HubSpot, and Microsoft Dynamics. You'll learn how to manage leads, automate customer communication, segment audiences, and drive revenue growth with data-driven decision-making.

With case studies from real businesses and practical exercises, you’ll master CRM configurations, customer journey mapping, and performance analytics. You'll also explore CRM strategies for B2B and B2C models, and learn how to align CRM with business goals such as customer retention, lifetime value, and service excellence.

Upon completion, you'll receive a Gravitex Genesys Certificate in Customer Relationship Management, validating your ability to design, implement, and optimize CRM strategies. These skills prepare you for in-demand roles like CRM Executive, Sales Operations Specialist, Marketing Automation Analyst, or Customer Success Manager.

Training Key Features

Practical training in Salesforce, Zoho CRM, HubSpot & Microsoft Dynamics
Customer lifecycle and touchpoint mapping exercises
Lead management, segmentation, and campaign tracking
CRM automation, workflows, and email triggers
Case studies in sales, marketing, and service domains
Certificate from Gravitex Genesys
Templates: Sales pipeline, onboarding journeys, escalation matrices
CRM admin and user roles explained with real dashboards

Skills Covered

CRM Strategy Design & Implementation
Lead Generation and Pipeline Management
Contact and Account Management
Campaign Management and ROI Tracking
Workflow Automation & Trigger Rules
Customer Segmentation and Targeting
Reporting and Sales Forecasting
Service Request, Ticketing & SLA Tracking
CRM Integrations with Email, WhatsApp, and Social Media
CRM Data Security, Permissions & Audit Logs

Customer Relationship Management (CRM) Course Curriculum

Download Curriculum

Customer Relationship Management (CRM) Key concepts
- Customer Lifecycle Management: Track customers from first contact to post-sale support
- 360° Customer View: Consolidated information across sales, service, and marketing
- Automation: Save time by setting rules and auto-tasks
- Data-Driven Engagement: Use segmentation and behavior data to personalize communication
- Retention & Loyalty: Build workflows to manage renewals, upgrades, and satisfaction
- Cloud-based CRM: Anytime, anywhere access and real-time collaboration
- Customer Success: Predict churn, increase lifetime value, and manage onboarding
Career Benefits of Customer Relationship Management (CRM)
- Job-Ready Skills: CRM knowledge is essential for roles in sales, marketing, service, and CX
- High Demand Across Industries: Retail, SaaS, Healthcare, BFSI, and Education all use CRMs
- CRM-Centric Roles: Eligible for positions like CRM Executive, Salesforce Admin, CX Analyst, and Customer Success Manager
- Productivity Gains: Master tools that save 30%+ time for sales & support teams
- Business Impact Understanding: Learn how CRMs drive customer retention and profitability
- Freelance Opportunities: CRM setup and automation are highly demanded services by SMEs and startups

Course Questions:

Q1: Is this course focused only on Salesforce?

No. The course covers multiple CRM platforms including Salesforce, Zoho CRM, HubSpot, and Microsoft Dynamics to give you a broad and practical perspective.

Q2: Do I need a technical background?

Not at all. This course is designed for business users, sales reps, marketing professionals, and entrepreneurs. No coding is required.

Q3: Will I be able to use CRM tools during the course?

Yes. You'll get access to practice dashboards, hands-on labs, and guided tutorials for each CRM tool covered.

Q4: What roles can I apply for after completing the course?

You can apply for roles like CRM Analyst, CRM Executive, Marketing Automation Specialist, Salesforce Admin, or Customer Success Manager.

Q5: Will I receive a certification?

Yes. Upon successful completion, you'll receive a Certificate in Customer Relationship Management from Gravitex Genesys.